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HENGYI BURNERS

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FAQ

1. Are you trading company or manufacturer?

We are manufacturere with 10 years experience. The price is direct factory price.

2. How long is the delivery time?

Generally, It's within 2-5 days upon payment for stock products, 10-25 days for new producing products. Also, depending on the quantity.

3. Is the sample free or charged?

The sample is charge and also will cost your shipping cost.

4. What's the terms of payment?

For amount less than USD1000, 100% in advance;
For amount more than USD1000, 30% in advance, the balance before shipment.

5. Can you do OEM service?


Yes, all details can be designed or changed according to your requirements.
We would appreciat that if you can provide us following information before order:
1. Specification(application/model/size/quantity/delivery time)
2. Shipping information(company name/address/telephone number/contact person etc.)

FAQ

Infrared honeycomb ceramic burner sheet

Q: What's the purity of this ceramic?

Alumina ceramic

Q: Do you accept customized dimension?

Yes, we can produce ceramic parts per customer's request.

Q: How soon can we get the detail quotation?

Firstly please kindly tell us the size, material and demand quantity, your drawing with technical requirements is best.

4. What's the terms of payment?

For amount less than USD1000, 100% in advance;
For amount more than USD1000, 30% in advance, the balance before shipment.

If you only have samples, you can also send us. We will quote our best price in 24 hours, for simple items, we will quote in 1 hour.